Privacy Policy

01

Introduction

RG Automata ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

02

Information We Collect

We collect information you provide directly to us, including:

• Name and contact details (email address, phone number) when you fill out our contact form or reach out directly
• Company name and project details you share during the engagement process
• Communication records from emails, calls, or messages exchanged with our team
• Technical information such as IP address, browser type, and pages visited, collected automatically via cookies and analytics tools

We do not collect sensitive personal information such as financial account numbers, government IDs, or health-related data through this website.

03

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send project updates, proposals, and related communications
• Improve the functionality and content of our website
• Comply with legal obligations and resolve disputes
• Send service related announcements (we do not send unsolicited marketing emails)

We will never use your information for automated decision making that produces legal or similarly significant effects without your explicit consent.

04

Cookies & Tracking

Our website uses cookies and similar tracking technologies to analyze traffic and improve user experience. You may disable cookies through your browser settings, though some features may not function correctly.

05

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in limited circumstances such as: with service providers under strict data processing agreements, when required by law, or to protect the rights and safety of RG Automata and its clients.

06

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Contact form submissions are retained for up to 24 months. Project related communications may be retained for up to 5 years.

You may request deletion of your data at any time by contacting us at the address below.

07

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to our processing of your data
• Data portability. Receive your data in a structured, machine-readable format
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us. We will respond within 30 days.

08

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission (HTTPS), access controls, and secure infrastructure on AWS.

No method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

09

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes your acceptance of the revised policy.