Privacy Policy

1. What Information We Collect

We collect information that helps us provide and improve our services:

• Contact information you upload or add (phone numbers, names, tags).
• Account information (email, username, hashed passwords, billing info).
• Message metadata (timestamps, delivery status, errors) used for analytics.
• Device and diagnostic data (app version, OS, crash logs, IP address).

2. How We Use Your Information

We use your data to operate, maintain, and enhance our services:

• To deliver and manage bulk messaging campaigns.
• To personalize and optimize your account experience.
• To comply with legal and financial recordkeeping laws.

3. Legal Bases and Consent

We process personal data based on consent, contractual necessity, and legitimate business interests. Users in India are covered by the Digital Personal Data Protection (DPDP) Act, 2023, and users elsewhere may have rights under laws like the GDPR.

4. Sharing and Disclosure

We do not sell your data. We share it only when necessary:

• Service Providers: Hosting, analytics, and support partners who help operate WP Bulk.
• Legal Compliance: When required by law or to protect user rights and safety.

5. Data Retention

We retain data only as long as necessary for service delivery and legal compliance. Transaction data is retained under Indian tax and RBI regulations.

6. Your Rights

You may request access, correction, restriction, or deletion of your data by contacting support@rgautomata.com. We may verify your identity before processing such requests.

8. International Transfers

Some systems may store or process data outside India. Such transfers comply with applicable data protection standards.

10. Children

WP Bulk is for business use only. We do not knowingly collect data from minors. Contact us if you believe such data has been collected.

11. Cookies and Tracking

We use cookies for session management and analytics. You can control cookies in your browser, but disabling them may reduce functionality.

12. Governing Law

This Privacy Policy is governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts in Gujarat, India.

13. Contact

For privacy inquiries, contact: support@rgautomata.com
RG Automata, Gujarat, India

14. Changes to This Policy

We may update this policy periodically. The “Last updated” date reflects the latest revision. Continued use of our service indicates acceptance.